Kingwood Auto Repair

Connie, being a locally owned family business that has been on Northpark almost 45 years this 5 star review means so much to our team!! Our team lives our core values and honesty and quality are just a few of them!! Sadly your experience happens more often then not. Besides our integrity we don’t have to be managed to the high margins other corporate chain stores have to live by. We instead invest in hiring the most passionate and trained techs out there and we invest in them and their knowledge. We really enjoyed working with you as well and look forward to serving you the next time you need mechanical or collision repair!! Be well, stay safe, and thanks again!!

Connie, being a locally owned family business that has been on Northpark almost 45 years this 5 star review means so much to our team!! Our team lives our core values and honesty and quality are just a few of them!! Sadly your experience happens more often then not. Besides our integrity we don’t have to be managed to the high margins other corporate chain stores have to live by. We instead invest in hiring the most passionate and trained techs out there and we invest in them and their knowledge. We really enjoyed working with you as well and look forward to serving you the next time you need mechanical or collision repair!! Be well, stay safe, and thanks again!!

Brian, I am so sorry we did not exceed your expectations! You did not provide any feedback on your experience so I will reach out to you directly as our intent is to provide the highest level of service for our customers and obviously we did not do that for you. I hope to speak to you soon. Be well and stay safe!

Thanks so much Perla for the 5 star review! Have an awesome week!

Thank you so much for this review Wayne!!

Thanks Stephen!! We appreciate you!!

Carman I am so sorry we did not exceed your expectations with 5 stars! I did a little investigating with the team to find out why. Grayson told me you told him this is the first time you had ever paid anyone to work on your truck. With that he said he worked hard to control your expenses and spent about an hour hunting you down a used part to control costs for you. I want to clarify we do charge $128 to diagnose vehicles but we apply it to the cost of the repair bill if you do the recommended service which you did and the total cost was $530 but the diagnostic fee was not an additional $128 as we took it off the bill. Regarding the repair it was not a super simple repair as we had to cut off the exhaust bolts that were rusted onto the manifold, drill out the old bolts, and Re thread the new bolts. The repair seems simple but the expense also includes expensive tools and scanners that either the shop or the technician have to have to do the repair. Lastly the used part was 50% of the repair so the other charge was the labor to diagnose, repair, and then rescan to make sure that would completely fix the issue. I am confident you will not have trouble with the repair as we have the best technicians! We will never be the cheapest, nor the most expensive, but always know we will never fix anything unnecessary to drive up costs. If you ever have a repair that you need specialty tools and can’t repair yourself we hope you choose Kenneth’s to do it right the first time! Be well and stay safe!

Thank you so much for this review!! We truly want to change the automotive experience one customer at a time! When you need service or collision repair please think of us as we would love to have you back!!!

Gina you are an absolute blessing!! This review is so amazing and our team very much appreciates it!! May God continue to bless you and your family as well!! 😍