Kingwood Auto Repair

I don’t know how we missed responding to your kind review Katherine! I’ll make it up to you and give you a free oil change the next time you come in. Ask for Frank or show this response. Be well and stay safe!! We look forward to seeing you soon!!

Thank you so much for leaving this review, Brett! If there's anything you need, just give us a call. -Craig M. CEO

Thomas, thanks for trusting our team for the job! Our hardworking guys will never let you down. We're here for you next time you need our help! -Craig M. CEO

Glad we could help, Patricia. If you ever need anything, let us know. - KCCC Team

Vic, we appreciate you leaving this review! If we can ever assist you with anything, get in touch. -Craig M. CEO

It's great we could help! Just contact us if you ever need anything. -Craig M. CEO

We appreciate you giving us a try, Sally. I tried calling you to apologize for not making you feel at home, and left you a message to call me back. Please accept our apology and reach out to me directly as I will make it worth your while to return. Also, rest assured that our workmanship will never be compromised, and know we do benchmark our rates with our competitors in the area to make sure we are in line. In regard to the wait time, as I know being without your vehicle can be frustrating, the radiator for your 1999 Saturn was not locatable in the area and we had to get it shipped in. We will do our best in the future to communicate that more effectively so you understand the delay! If there's ever anything else you need, feel free to get in touch. - Frank B.

Danny, we are sorry that we were busy to the point that you feel like you were ignored. We happened to have a lot of customers in our office at once when you were with us, so it's a shame you left without a quote. We try to spend quality time with each individual customer but as a result sometimes there is a longer wait. If you still need someone, we would be happy to have you back so we can get right to helping you out with your car. -Craig M. CEO

You got it right, Daymon, we'll always fix things right! Our team is one you can always count on. We'll see you next time around! -Craig M. CEO

Tyler, thank you for this review. Be sure to get in touch if you need anything. -Craig M. CEO