Kingwood Auto Repair

Update: Excellent customer service! One thing I did not mention in my initial review is that my family and I have been customers, if I remember correctly, since 1999/2000, LONG time! After I posted the review below, I received a call from Grayson. This is the message he left… “I wanted to follow up because I saw the notification come through on your review and I looked into it a little bit and you're 100% right we have different oil change packages that start and on those packages they're supposed to be discounted to certain price ranges even though our oil is more more expensive we try to bring that cost down and for some reason your oil change package was not discounted like it should've been so you are 100% right it should not have been the cost of what it was so I wanted to make things right and thank you for bringing it up because I need to look into wire system is not putting our package prices on there but I also wanna make sure I give you a refund for the difference.” I was able to talk with him yesterday, 5/28, to follow up. We discussed the refund amount. We hung up and then I received a text from him. “Leslie, I went ahead and refunded the full amount as an apology. Let me know if there is anything else I can do! I am so appreciative of following up, explaining the situation, importance of their customers, communication, and making things right between customer and company. Thank you! Good customer service overall. Price of services have greatly increased. I used to pay $75/$80 for an oil change before ownership changed. I paid $130 for an oil change on a Toyota Camry. They also provided a list of recommended services to be done. The charge for each recommended service was in my opinion way overpriced!

I had my vehicle Checked out here and they were quick and efficient! I love the kind customer service they provide. If you haven’t been here before I highly recommend!

Went to Kenneth's to have custom Powerstop breaks and pads installed, and they did a great job!

👍 good job done

Kenneth’s replaced the tires on my Jeep, provided quality work in a timely manner and it was a great experience overall. Highly recommend 10/10.

I am SO HAPPY I was told about this place! Bree is SUCH AN ANGEL! She brought me home, communicated effectively & efficiently with me all day, & picked me back up the same day and I was good to go! She took the time to spell out for me (during our fun car ride) everything that was going on with my car! She is truly an angel and I'm so very glad I found a trustworthy, reliable, dependable, & efficient mechanic!

Sean was very nice and kept me informed about my car. Will be telling others about Kenneth car care.

Awesome from start to finish. As everyone knows, dealing with car accidents and insurance is never fun. I had someone hit my car and filed through their insurance. I dropped off here and the drop off was painless. Everything was finished promptly and pickup was a breeze. My car looks great. I highly recommend this shop! Thanks yall.

I just have to say thanks. My story is unusual. My wife and I are both retired, she an ER nurse, and I a pastor and Police Chaplain. We live here with our daughter and get by on Social Security. We bought a new 2012 Ram 1500 before we retired thinking it would be the last vehicle we would need. Last year the sunroof started leaking water and so we had to cover the cab with a tarp and subsequently could not even go to the grocery store. We took the truck to another shop here in Kingwood and the repair cost $800. A year later it was leaking again. Our budget just wouldn't support that expense. I had about exhausted any ideas about how to stop the leak permanently, including sealing the sunroof permanently. Finally I called Kenneth's and asked to speak to someone about the problem. I was connected to a lady (I'm sure she must have angel wings) and she suggested flex seal tape. She told me if I couldn't handle applying it to bring the truck to them and they would help. I was almost speechless. $20 worth of flex seal tape and my grand son in law helping later we got it done. After the hard rains last night the inside was completely dry. I'm thinking almost a miracle! So...would I recommend Kenneth's? Absolutely. The beautiful lady who gave me some free advice did so and earned our gratitude. Surely a business who employs such an angel deserves our business. Thank you Kenneth's...and to our "special angel" a big thank you. Sorry for the long story.

Kenneth’s Car Care is the only mechanic our family trusts to take our vehicles to, from maintenance to repairs. Honest & thorough, & they are happy to give you a ride if you need it!