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5

Thanks Jim!! You made our weekend!!

- Mechanical Auto Repair
5

Great service, quick turnaround, and fair prices. I took my 2015 Ford Focus in because I was still having issues after having my vehicle serviced for a recall at a dealership. Kenneth’s did a quick inspection, identified the issues, and had my car back to me within 3 days. It drives like new and they even fixed my brake light for free. The customer service people were professional and friendly and answered all of my questions. A good mechanic is hard to come by and Kenneth’s won a customer for life.

Brennan, this is exactly what you can expect from Kenneth’s. We treat our customers and team members like family for almost 50 years! We don’t plan to change our focus. See you next time!!

- Mechanical Auto Repair
5

Repair and services performed professionally and efficiently, from check-in to check-out. Very satisfied customer since 1981.

Randy, you have supported our local small business for the last 43 years!! We cannot thank you enough for choosing the Kenneth’s team all these years!!

- Mechanical Auto Repair
5

I came here to get my car inspected. I didn't wait long. The waiting room was more pleasant than most auto shops. Chris Brown was professional and competent. And the dog is cute too.

Thanks so much for taking the time to lift our team up!! Chris, Paz and the rest of the team loved helping you as well!!

- Mechanical Auto Repair
5

Professional, courteous, respectful. I will always be using this team for any future repairs. They don’t try to rip you off like the last shop I used, which includes the word ‘Christian’ in their name!

Thank you so much for your glowing review, Laura! 🌟 We're thrilled to hear about your positive experience with our team. Providing professional, courteous, and respectful service is our top priority, and we're glad it made a difference for you. We're committed to offering honest and reliable repairs, and it’s wonderful to know that you’ll be choosing us for your future needs. Your kind words mean the world to us, and we look forward to serving you again! 🚗🔧😊

- Mechanical Auto Repair
5

Excellent quality repair of my vehicle to the smallest details. Timely and constant updates provided in the process. State of the art customer service.

Thank you so much for your fantastic 5-star review! 🌟 We're delighted to hear that you were pleased with the quality of our repairs and our attention to detail. Keeping you updated throughout the process is important to us, and we're glad it made a positive impact on your experience. Your praise for our state-of-the-art customer service truly means a lot. We appreciate your trust and look forward to serving you again in the future!

- Mechanical Auto Repair
5

Great company to do business with!

Thank you so much Tyler!! We have been hit hard by the hurricane and are still without power so this review coming through warmed our hearts!! Thanks so much!!

- Mechanical Auto Repair
5

I really appreciate this place. Honest, straightforward communication, pictures of what is wrong so you see what they do and pride in what they do. Had a question about pricing and Grayson got on the phone with me and explained everything. Won’t take my vehicles anywhere else from now on.

We appreciate you for this review and being a loyal customer of Kenneth’s! Your family is what makes our family continue to do this after 48 years! Have a blessed day!!

- Mechanical Auto Repair
5

Thank you so much for this review Andrew!!

- Mechanical Auto Repair
5

Thank God for Kenneth’s car care!. Due to a parts issue and what felt like absent customer service from my initial CSR, I was transferred to Chris Brown. And he saved the day! As a new customer I really appreciated Mr. Brown’s customer service and extensive knowledge. Also, the manager (young happy man with red hair), was very respectful and kind! I really appreciated his help with my rental. I’ll now use Kenneth’s for all my needs. Will return. Side Notes:1.They are very busy. 2. They do care about their customers. Example: a man waiting to pick up his fixed car left unhelped after about a 20 min wait. Once the staff found out, the owner (man with spiked hair and glasses) and service managers (the happy red haired man and another young man with brown hair) seemed frantically upset. I heard the owner say something like “Aw man, this is not good. We should personally deliver their fixed car to his home. Why didn’t we help them sooner.” I think he then walked out, looking for them. The other managers pulled aside one of the CSRs to rightfully ask why’d she let them leave without helping. *It was nice to see managers who really care and will actively attempt to rectify the situation.

Thank you Ms Murphy for this detailed post. As you can see sometimes we are human and make mistakes but when we do you can see we will live up to what we say we are going to do! We hold our people accountable and if they can’t deliver a high level of empathy and customer service than Kenneth’s Car Care is not the right place for them. Again we appreciate your patronage and look forward to seeing you next time!!!

- Mechanical Auto Repair
Kenneth's Car Care LLC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Mechanical Auto Repair (281) 358-8474, Kenneth's Body Shop (281) 358-8474 if you have any issues in accessing any area of our website.